FAQs
Common questions about Lilion Nail Supply products and orders.
Shipping
We ship to addresses across the United States. The shipping rate is shown at checkout before you pay.
We process online orders on business days (Monday – Friday). As soon as your package ships, we email you a tracking link.
Pickup and local delivery may be available near our Duncanville, TX and Newton, NC stores. Call +1 (469) 513-2220 (TX) or +1 (828) 812-4288 (NC) before ordering to confirm.
Where do you ship?
When will my order ship?
Can I pick up my order or get local delivery?
Orders
Return eligibility depends on the product. Before sending anything back, email [email protected] with your order number and we'll explain your options.
Use the tracking link in your shipping email, or open the Order status page with your order number and email. Signed-in customers can also see orders under My account → Orders.
We accept major credit and debit cards at checkout. For large salon orders, contact us about other options.
Sales tax is calculated at checkout based on your shipping address, as required by state law.
What is your return policy?
How can I track my order?
What payment methods do you accept?
Do you charge sales tax?
Pricing
Some products are priced for members only. Create a free account and sign in to see member pricing and add those items to your cart.
Create an account on the site, then email [email protected] with your salon name and license information. Our team will review it and enable wholesale pricing for qualified salons.
Why do some products say “Sign in for price”?
How do I get wholesale pricing for my salon?
Account
Tap the account icon in the top-right corner of the site. From there you can sign in, view orders, and manage your saved addresses.
Where do I sign in or manage my account?
Products
Professional nail supplies for salons and nail techs: acrylic and dip powders, nail tips, manicure tools, charms and gemstones, and salon equipment. Browse every category on the Products page.
What products does Lilion carry?
Contact
Email [email protected] or call +1 (469) 513-2220. You can also visit us at 723 West Wheatland Road, Duncanville, Texas 75116, or 2725 Northwest Blvd, Newton, North Carolina 28658.
Monday – Friday: 8:00 AM – 5:00 PM. Saturday: 9:00 AM – 4:00 PM. Closed Sunday.




